Di: Olivier Boss
Is there an Android app for mywellness cloud? I searched but could not find one. Thanks Dr. Olivier Boss, Boston, MA, USA
View ArticleDi: Technogym
HI Olivier! We are working on it and we will release it soon! Stay tuned!
View ArticleDi: Stephan
I have a Sony XPeria with NFC. It seems it does not work to read out the TechnoGym Key with the Android App. It says: not connected. But a simple NFC reading App recognizes the key.
View ArticleDi: Technogym
HI Stephan, can you please explain more and tell us which facility you are working out at?
View ArticleDi: Frédéric
Hi, I try to use your app each time I go to my club and I love it, please, shall you take this needs for your next update: 1) On Android tabs it will be nice to be able to use landscape mode also 2) As...
View ArticleDi: Emma
Hi, I have been working out at Glasgow Club Scotstoun and joined a challenge named Oktober Cycle fest. I have been tracking my workouts when in the gym by logging into the equipment but this doesn’t...
View ArticleDi: Technogym
Hello Emma, many thanks for reaching out to us. We are looking into this and will reply as soon as possible to the email address you’ve provided – hope that works?
View ArticleDi: Eileen
We have the nfc facility on our new machines, however my iPhone 6 doesn’t seem to work with it.. Am I missing something?
View ArticleDi: Technogym
Hi Eileen – great question. Currently the NFC log-in function is only for Samsung mobile phones. With your iPhone you can log in by using the QR code reader on your mywellness mobile app – hope this...
View ArticleDi: juice
I workout at the defined fitness in ABQ. The technogym treadmills are supposedly updated with the latest version of unity with web options and games. I see the options for web but the machines aren’t...
View ArticleDi: admin
Hello, the facility you exercise at is not currently connected online. But, we are working with them to provide a solution to become a connected facility. Stay tuned and please look for more news from...
View ArticleDi: Steve
Hi. I’m a member at Crow Wood and have a mywellness account. If I travel to a different facility that also has connected equipoment can I use my key the same?
View ArticleDi: admin
Hi Steve, the answer to your question is: YES! You can bring your TGS Key to other facilities throughout the world and use your TGS Key. This completes the vision of Wellness on the GO – Wellness at...
View ArticleDi: Richard Fowler
Hi, I’ve just got a Mywellness account but it has linked to my wife’s Facebook account. How do I change it?
View ArticleDi: Technogym Technogym
Hi Richard, You can unlink the facebook account in the “linked accounts” settings on mywellness.com. At your disposal for any further request. Thanks
View ArticleDi: Paul
Hi I have a Samsung S5mini and enjoy using the app to track my use on the equipment at Loughborough University Gym. When I have finished a set on a machine it tells me to hold my device near to the nfc...
View ArticleDi: Technogym Technogym
Hi Paul, please make sure that NFC is turned ON in your phone (it is OFF by default). To do this, go to the network settings. Let us know if this solves the problem! Another hint: NFC requires...
View ArticleDi: Raymond Baxter
Hi. I have changed my email address to the one used to send this message. How can I change my address on my Mywellness account? With thanks.
View ArticleDi: Technogym Technogym
Hi Raymond, thank you for your question. Unfortunately, it is not possible to change the original address to a new email address at this time. Is there anything else we can help you with?
View ArticleDi: Mika
Hi, When it will be possible to exercise in gym where is Technogym NFC enhanced training equipments with Windows phone as well?
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